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Returns & Refunds Policy ### Change of mind returns As tea is a food product, we are not legally required to accept returns if you simply change your mind. However, if you are not completely satisfied with your purchase, please contact us within 7 days of delivery. We may offer an exchange at our discretion, provided the item is unopened and in its original packaging, and return shipping costs for non-faulty items are your responsibility. ### How to return Please email us at shanshui6886@gmail.com with your order number and reason for return. ### Non-returnable items For hygiene reasons, we cannot accept returns of products that have been opened or used.
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